Australian Located, Owned & Operated

Shipping Information

We use Australia Post for all of our orders. Orders are shipped using tracked post and tracking numbers are automatically emailed to you when the orders are sent. Australia Post are dealing with large volumes and delays at the moment so the below are estimates only.

Standard Shipping

Flat rate $8.95

3-5 Business Days

Express Shipping

Flat rate $12.00

1-2 Business Days

Christmas 2026 cut-off dates

To give Australia Post the best chance of delivering before Christmas, parcels need to be lodged by their published cut-off dates. We ship from Brisbane (QLD), so allow production time as well as shipping when you place your order.

Orders placed close to these dates may still arrive after Christmas if production or AusPost networks are busy. Regional, remote, WA and NT addresses need extra time.

AusPost last posting dates (from QLD metro)

Service Destination Lodge by
Standard (Parcel Post) QLD (same state) Tue 22 Dec 2026
NSW, ACT, Vic, SA Mon 21 Dec 2026
Tasmania Fri 18 Dec 2026
Western Australia Thu 17 Dec 2026
Northern Territory Mon 14 Dec 2026
Express Post Most metro (incl. same state) Wed 23 Dec 2026
WA & NT Tue 22 Dec 2026

These are Australia Post metro cut-offs for parcels lodged by 2.30 pm. Full destination tables (including regional and international) are on the Australia Post Christmas sending dates page.

Tip: Check the estimated production time on your product / checkout page, then work backwards from the AusPost date above. If you need it for Christmas and you’re unsure, contact us and we’ll confirm what’s realistic for your order.

What do I do if I haven't received my order?

The quickest way to get a resolution or update is to contact Australia Post and quote your tracking number for an update. We understand from time to time parcels get lost in the mail and will do all we can to help. If would like to insure your order please contact us to get a quote.